Get Customer Feedback by Region
Grow your |
with Regional Feedback
No credit card required

Get Customer Feedback by Region
Grow your |
with Regional Feedback
No credit card required

See the geographic difference
Compare traditional customer feedback with geographic feedback intelligence.


Traditional Feedback Tools
Show you WHAT customers think with aggregate scores and general sentiment. Miss critical regional patterns and location-specific issues.
Geographic Feedback Intelligence
Show you WHERE feedback comes from with interactive maps, regional insights, and location-aware analytics that reveal hidden opportunities.
"Just like real estate, the three most important things in customer feedback are: location, location, location"
Catch continuous user insights with
Feedback Button
Collect unprompted feedback about your website or product 24/7. Allow users to report issues and share suggestions with a non-intrusive, always-on Feedback Button.
Get feedback when it matters most with our feedback widget:
Always-on feedback collection that never interrupts user experience
Capture spontaneous feedback when users are experiencing issues
Geographic context automatically added to every feedback response

Whether users are browsing your homepage, struggling with checkout, or exploring new features β the feedback button gives them a voice when they need it most.
No credit card required
Your customer feedback shows WHAT π
but not WHERE πΊοΈ
Traditional feedback tools give you aggregate scores without geographic context. You're missing the location intelligence that reveals where problems cluster, where satisfaction varies, and where your improvements should focus.
Making critical business decisions with incomplete customer intelligence:
Where are customers actually experiencing problems by region?
Are shipping issues concentrated in specific locations?
How does customer satisfaction vary across different regions?

The Missing Context
Customer feedback without location data
Whether you're tracking customer satisfaction, analyzing support tickets, or researching feature requests β geographic context reveals customer patterns that aggregate scores completely miss.
"87% customer satisfaction" could be hiding "34% satisfaction in rural areas"
Just like real estate, the three most important things in customer feedback are: location, location, location.
Introducing...

Geographic Customer Feedback Intelligence
that reveals WHERE your feedback comes from
Stop making decisions with incomplete customer data. Track feedback by region to identify problem areas, discover patterns, and focus improvements where they'll have the greatest impact.

Track Regional Customer Satisfaction
Monitor customer satisfaction and feedback patterns across different regions. See where problems cluster and satisfaction varies before they impact your business.

Identify Customer Problems by Location
Discover location-specific issues like shipping delays, service problems, or regional preferences. Get early warning signals that help you fix problems faster.

Discover Hidden Regional Patterns
Uncover geographic feedback trends that aggregate scores miss. Find regional preferences, cultural differences, or location-based opportunities.

Focus Improvements on Problem Areas
Allocate customer success, shipping, and product resources to regions with the lowest satisfaction. Geographic intelligence drives better customer outcomes.
The Only Feedback Tool That Shows You WHERE Responses Come From
While Hotjar, Typeform, and SurveyMonkey show you WHAT customers think, Mapster shows you WHERE they think it.
Transform "87% satisfaction" into "98% urban, 34% rural satisfaction" β and fix the real problems.
"We discovered that 80% of our negative feedback was coming from just two regions. Without the location data, we would have changed our entire strategy instead of addressing specific regional issues. Game changer!"
Alan Walker
Marketing Director
Find revenue opportunities in 3 steps
Share Link or Embed Feedback Widgets on Your Website
Choose from feedback templates or create custom questions. Add our widget to any page with one line of code β no technical expertise required.
We Collect Customer Feedback with Location Data
Customers submit feedback normally while we automatically capture their location data (with privacy protection) to build your geographic dataset in real-time.
Discover Geographic Feedback Patterns
See where satisfaction drops, identify regional problem areas, and spot location-specific opportunities. Make data-driven improvements with interactive geographic feedback dashboards.
Ready to see WHERE your customer feedback comes from?
Stop treating all customers the same. Discover the geographic patterns in your feedback data.
Start Geographic Feedback Tracking2-minute setup β’ No credit card required
Who needs geographic customer feedback?
The short answer: businesses making customer-focused decisions. The long answer:
From e-commerce managers discovering shipping problems to customer success teams identifying regional satisfaction patterns, geographic feedback reveals where customers struggle before aggregate scores show the problem.
Perfect for businesses with customers across multiple regions
E-commerce brands, SaaS companies, media companies, subscription services, and any business where location affects customer experience.
Industry Focus
E-commerce Brands
- Direct-to-consumer brands (10-500 employees)
- Multi-region e-commerce companies
- Subscription box companies
- Fashion/apparel & home goods retailers
SaaS Companies
- B2B SaaS (50-1000 employees)
- Customer experience platforms
- Marketing technology companies
- Regional expansion focus companies
Media Companies
- Content publishers & news organizations
- Digital magazines & online publications
- Podcast networks & audio content creators
- Video streaming & entertainment platforms
Traditional feedback tools vs.
Geographic feedback intelligence
See why adding location context transforms customer feedback from basic scores into powerful business insights.
Traditional Feedback
Hotjar, Typeform, SurveyMonkey - feedback without location context
Geographic Feedback
Mapster - customer feedback enhanced with location intelligence
Basic customer feedback only
Name, email, ratings - without location context
Feedback + Geographic Context
Every customer response includes location intelligence
What customers think
"87% satisfaction" - aggregate scores without regional context
What customers think + Where they're located
"98% urban satisfaction, 34% rural" - uncover geographic patterns
Generic customer issues
Know problems exist, but not where they're concentrated
Location-specific customer problems
Identify shipping delays, regional preferences, and area-specific issues
Charts and graphs only
Basic dashboards like Hotjar, Typeform, SurveyMonkey
Interactive maps + Traditional charts
See customer feedback come alive on beautiful geographic visualizations
Treat all customers the same
Apply improvements everywhere, miss regional opportunities
Location-aware customer strategies
Fix rural shipping, optimize urban experience, target problem regions
Ready to see WHERE your customer feedback comes from?
Join businesses discovering geographic patterns in their feedback.
2-minute setup β’ No credit card required
Choose your geographic feedback intelligence plan
Start tracking WHERE your customer feedback comes from. Upgrade when you need more geographic insights.
Free
100 survey responses / month
Unlimited location-powered surveys
Interactive map visualization
Regional response filtering
Premium
1000 survey responses / month
Unlimited location-powered surveys
Interactive map visualization
Regional response filtering
Priority support
Pro
5000 survey responses / month
Unlimited location-powered surveys
Interactive map visualization
Regional response filtering
Priority support
Three things that matter in
customer feedback:
location, location, location
Stop treating NYC customers the same as rural customers.
Discover the geographic insights your competitors are missing.
No credit card required β’ 2-minute setup
What businesses discover with geographic feedback:
Hidden Problems
"87% satisfaction" was masking 34% satisfaction in rural areas
Regional Patterns
Map customer feedback to understand WHERE problems occur
Business Impact
One client reduced returns 40% by fixing rural shipping issues
Frequently Asked Questions
Everything you need to know about geographic customer feedback and how location context transforms your customer insights.
We automatically capture location data when customers submit feedback through our widgets using privacy-first IP geolocation. We only detect city/region-level data, never storing IP addresses or precise coordinates. Our system is GDPR and CCPA compliant by design, with all data anonymized and aggregated to protect customer privacy.
Setup takes under 2 minutes! Simply embed our feedback widget on any page with one line of code - no technical expertise required. Choose from feedback templates or create custom questions. Your geographic feedback dashboard starts building as soon as customers begin responding.
While those tools show you WHAT customers think, Mapster shows you WHERE they think it. Traditional feedback tools give you '87% satisfaction' - we show you '98% urban satisfaction, 34% rural satisfaction' so you can identify and fix location-specific problems like shipping delays or regional service issues.
Our IP geolocation is highly accurate at the city and region level (typically 85-95% accuracy). This is perfect for identifying regional customer patterns, geographic satisfaction differences, and location-specific business issues. We automatically cluster nearby locations to ensure reliable insights while maintaining privacy.
You get powerful analytics including: 1) Regional customer satisfaction patterns, 2) Geographic problem identification (shipping delays, service issues), 3) Interactive maps showing where feedback comes from, 4) Location-based customer segmentation, 5) Regional preference analysis, and 6) Competitor comparison by geography.
You'll see your first geographic data points within minutes of customers submitting feedback! The map builds in real-time as people respond, with analytics updating every 5 minutes. Most businesses see meaningful geographic patterns emerge after 50-100 customer responses, often discovering hidden regional issues they never knew existed.
Still have questions about geographic customer feedback?
Get in touch with our team