Get Feedback on Autopilot with Pop-Up Surveys
Ask customers WHY they buy (or don't) - right on your site
Find Out Why Visitors Don't Sign Up
Ask: 'What's keeping you from signing up today?'
Capture SaaS visitors before they leave and discover exactly what's preventing signups.
Free Trial Conversion Optimization
Ask: 'How likely are you to upgrade to a paid plan?'
Understand what drives trial users to convert and identify conversion barriers by region.
Know what's working, fix what's not. Set up in 5 mins
How it works
Create professional surveys that match your brand in 3 simple steps.
Use templates or custom questions
Choose from ready-made templates or design your own survey with different question types.
- Ask customers why they buy or leave
- Test new product ideas
- Collect usability feedback
- Track where customers come from
Customize your style & branding
Select your logo, colors, fonts, borders to ensure a seamless on-brand experience.
Add to your website
Display surveys directly on your website pages, or send visitors to a dedicated survey link you can share anywhere.
Free to try • Setup in 5 mins
Target with Precision
Configure when and how to show surveys to your visitors
Choose PopUp Type
Configure Sticky Button
Live Preview
Free to try • Setup in 5 mins
Analytics
Analytics that bring customers, not confusion
See averages
Get instant overview of all your survey responses with clear averages and trends.
- View response rates and completion metrics
- Track satisfaction scores over time
- Identify trends and patterns quickly
Live geo intelligence
Visualize where your responses come from with interactive maps and location insights.
- Interactive heatmaps reveal which regions drive the highest customer satisfaction
- See which locations provide the most valuable feedback and highest response rates
- Country-by-country customer preferences and buying behavior insights
- Discover untapped markets and regional expansion opportunities based on survey data
We're the only survey tool that maps your feedback geographically - hence the name Mapster! 😊 Once you see your data distributed on maps, you'll never use any other tool.
Analyse and export individual responses
Dive deep into individual responses and export data for further analysis or reporting.
Free to try • Setup in 5 mins
Always-On Feedback Collection
Add a sticky feedback button to capture insights continuously without interrupting your visitors
People give brutally honest feedback in anonymous popups
Keep a feedback button visible on every page to capture insights from engaged visitors without interrupting their experience.
- Collect feature ideas
- Identify bugs
- Collect more social proof
- Get website feedback
- Install once, gain insights continuously.
Perfect for collecting ongoing feedback without popup fatigue!
Simple pricing
Start free, upgrade when you need more responses
Free
100 survey responses / month
All survey templates
Custom branding
Email + chat support
Premium
1000 survey responses / month
All survey templates
Custom branding
Email + chat support
Pro
5000 survey responses / month
All survey templates
Custom branding
Email + chat support
Start getting real answers from your customers
Create Your First SurveyNo credit card required • 5-minute setup
What you can ask your customers:
Why did you buy?
Learn what convinced customers to purchase
Why are you leaving?
Find out what's stopping people from buying
What should we build?
Get feedback on new product ideas
Common Questions
Quick answers about setting up customer surveys
Add one line of code to your website and you're done. Choose from ready-made templates or create custom questions. No technical knowledge required.
Ask anything: Why did you buy? What almost stopped you? What products should we build next? How did you find us? The templates help you get started.
Most survey tools are complicated and expensive. We focus on simple questions that actually help your business. No complicated dashboards or consultant-speak. While those tools show you WHAT customers think, Mapster shows you WHERE they think it.
You'll see responses as soon as customers start answering. Most businesses learn something useful within the first 10-20 responses.
Start free with 100 responses per month. Upgrade to Premium ($10/month) for 1000 responses or Pro ($30/month) for 5000 responses when you need more.
No. Copy and paste one line of code, or ask your developer to add it. Takes 2 minutes total.
You get powerful analytics including: 1) Regional customer satisfaction patterns, 2) Geographic problem identification (shipping delays, service issues), 3) Interactive maps showing where feedback comes from, 4) Location-based customer segmentation, 5) Regional preference analysis, and 6) Competitor comparison by geography.
The best way to use a Survey widget on your website is to place it strategically on key pages like your homepage, product pages, or after important interactions, such as purchases or content consumption. This allows you to engage visitors, gather feedback, and gain insights into customer preferences. You can also use Surveys to test interest in new products or services, run quick surveys for market research, and personalize the experience with conditional logic to capture more relevant data. This approach helps you improve your offerings and make data-driven decisions.
No! Mapster is built with Website-Speed Protection to be faster than all competitors. Our survey script is only 20kb (smaller than most images) and loads asynchronously so it never blocks your page. We've optimized everything for speed - your visitors won't even notice it's there until they see the survey popup.
Still have questions?
Get in touch